"It is a terrific company," Barra described his new employer at the annual China 2.0 investment conference at Stanford University last week.
Barra said the most notable characteristic of Xiaomi is that its product is completely user-centric. "If you're on the data branch, you get software updates on your phone every week; if you're on the stable branch, you get software updates every month. You don't see that very often in this ecosystem," he said.
Xiaomi, the Beijing-based smartphone maker, overtook Apple to reach sixth place in China's smartphone market, with a 5 percent share in the second quarter, according to Canalys research firm.
However, few people outside of China have ever heard of Xiaomi. Many observers see the company's recent move of hiring Barra away from Google to head its international business development division as a sign that Xiaomi is gearing up to grow beyond China.
"There's nothing wrong with not going global for a Chinese company," Barra said. "China's domestic market is gigantic with huge opportunities. But I think going global is kind of a DNA level thing. It is the vision to want to build for a global audience."
He stressed that knowing users' needs from a local perspective is the most crucial thing for Xiaomi to enter any market outside of China.
"I think the right approach is to actually find the users," he explained. "The company needs to spend the time to get to know them, build support for them, make sure that they can be heard, that their issues and feature requests are quickly captured, before we say 'I think we get this market, let's move on to the next one'.
"The implementation of details might change, but the philosophy of focusing on the users is the core that I think will stay, has to stay," he added.
While Samsung and Apple remained the most used smartphone brands among Chinese users, Xiaomi has outperformed HTC to take the fifth spot in China, according to the latest market survey conducted by AVANTI, a research division of TrendForce.
Wang said that since Xiaomi remains a small player in markets beyond China, it might still be too early to discuss which countries it should focus on. Canalys expects that Xiaomi will gradually expand its overseas business and the mobile internet user interface (MIUI) will be the key.
"The hire of Hugo Barra may be a prudent decision in the context that he can help raise Xiaomi's profile among Android App developers overseas and thereby help raise the MIUI ROM's profile and viability overseas, before Xiaomi's overseas sales can logically take off," she added.
Wilson Miao, an analyst from TrendForce, said that given the intense pricing competition within China's market, it has become increasingly more difficult for small to mid-sized manufacturers such as Xiaomi to profit.
"As such, even if China remains one of the most important markets for Xiaomi, expanding to foreign markets is definitely a necessary move for the company," he said.
"The earlier Xiaomi expands into non-Chinese markets, the better. One of the key signs to watch out for is how much resources Xiaomi devotes into its foreign expansion plans," Miao said. "From what we've observed so far, most of Xiaomi's focus is still on the Chinese market."
By moving full-time to Beijing this month, Barra is looking forward to whatever comes next.
"It will be amazing," Barra said, "working with people that I know (he has known Xiaomi's president Lin Bin for years) in a company that has similar DNA to my own and with a market that is terrific and having a serious impact."
Source: By Yu Wei in San Francisco ( China Daily)
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